TheChapter Privacy Policy

Last updated: December 7, 2022

Introduction and Overview

This Privacy Policy explains how we collect, use, disclose, and protect personal information when you interact with our Services. By using our Services, you acknowledge that you have read and understood this policy and agree to its terms.

Information Collection

We collect information you provide directly (such as account details and communications) and information collected automatically (such as device data, usage logs, and cookies) to operate, secure, and improve our Services.

Use of Information

We use your information to deliver core functionality, personalize experiences, provide support, analyze performance, and fulfill legal obligations. Where required, we request consent for specific processing.

Sharing of Information

We may share information with service providers, affiliates, and partners who help us deliver our Services, as well as when required by law or to protect rights, safety, and security.

Data Retention

We retain personal information for as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods vary based on data type and purpose.

Third Party Partners and Integrations

Our Services may integrate with third-party tools and platforms. Your use of those tools is subject to the third parties’ terms and privacy practices, which we encourage you to review.

Data Security

We implement organizational and technical measures designed to protect information against unauthorized access, disclosure, alteration, or destruction. No method is 100% secure, but we continuously improve our safeguards.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us using the details provided in the Contact Us section.